Policies
Shipping Policy
Our common method of shipment is via Federal Express. Other methods may
be used if required. The shipping rates we list are for deliveries
within the United States. Please call for all other shipment
requirements.
Orders are usually shipped within 24 hours of receipt. Some orders may
be shipped within 48 - 72 hours dependent on holidays and weekends.
All damaged shipments will be replaced at no cost. We will send a
return-shipping label for the damaged product in addition to the
replacement.
Refund Policy
Your satisfaction is very important to us. If you are not entirely
satisfied, please contact us within 10 days for a replacement or refund
if applicable.
Privacy Policy
Popcorn-N-That recognizes and respects the importance of maintaining
your privacy and the privacy of those you are sending a gift. The
information we gather is important to process your order and ensure the
individual(s) receiving the gift receive the correct item(s). It also
gives us the opportunity to send you updated information about the
future items we will have available throughout the year. The information
submitted to us will only be used for Popcorn-N-That.
Security Policy
Our Web site encrypts your credit card number using a secure socket
layer (SSL) encryption technology prior to transmission over the
Internet. Optimization of this technology is best-viewed using
Microsoft's Internet Explorer or Netscape Navigator. Although we will
make every reasonable effort to secure your personal information, no
transmission of data over the Internet or any other public network can
be one hundred percent guaranteed.
Customer Satisfaction Policy
Popcorn-N-That was started based on the commitment of it's owners to
provide the best (highest, excellent) customer service available
matching the commitment of the delicious taste and finest quality of our
products. If you are unhappy in any way, we want to know about it! Also,
we want to know when you are happy too! For questions, comments or
concerns please contact us via telephone at 724-933-8010 or e-mail us at
info@popcorn-n-that.com.
We appreciate the opportunity to serve you, thank you.